Last updated: November 1, 2026 · Published at lesliepm.com/legal/subprocessors
These are the third parties Leslie AI engages that process Customer Data to provide the Services. Leslie AI binds each one to data protection terms at least as protective as the Data Processing Addendum and remains responsible for their performance.
| Subprocessor | Purpose | Customer Data processed | Primary processing location |
|---|---|---|---|
| Railway | Application hosting, database and backups | All Customer Data stored by the Services | United States |
| Anthropic | AI model processing for replies, drafting and triage | Property, lease, resident, communication and ledger data included in requests to the model | United States |
| Twilio | Sending and receiving text messages | Recipient phone number, message content and delivery metadata | United States |
| Resend | Sending email | Recipient email address, message content and delivery metadata | United States |
| ElevenLabs | Answering phone calls with Leslie's voice agent | Caller phone number, call audio, transcript, and property or resident details discussed on the call | United States |
| Stripe (Billing) | Billing Customer for Leslie AI's Fees | Customer's billing contact and payment method | United States |
| Stripe (Identity) | Verifying a prospect's identity before a self-guided showing, where enabled | The prospect's ID document and selfie, held by Stripe. Leslie AI receives the verification status and session reference and does not store ID images or selfies | United States |
| Igloo | Issuing time-limited lockbox codes for self-guided showings, where enabled | Property, lockbox and showing time window | United States |
| Rentometer | Rent comparables for lease renewals | Property address, bedrooms and rent | United States |
"Primary processing location" is where the provider stores and processes Customer Data for Leslie AI's account. Backups, AI inference routing and the provider's support access are covered by Leslie AI's terms with that provider and may differ.
Customer's own Connected Systems. Customer's property management system, and any e-signature, telephony, email or screening account Customer holds in its own name, are engaged under Customer's own agreements. Leslie AI accesses them on Customer's instruction.
Code hosting and internal tools that do not receive Customer Data (for example, GitHub for Leslie AI's source code, because Customer Data is kept out of repositories, issues and build logs).
Leslie AI will give at least 30 days' notice before adding or replacing a Subprocessor that processes Customer Data. Notice goes by email to each customer's legal notice address and to everyone subscribed to this list. To subscribe, email Leslie@LesliePM.com. Customers may object on reasonable data protection grounds under Section 7.8 of the Master Terms.
| Effective date | Vendor | Change |
|---|---|---|
| November 1, 2026 | All listed | First published version |